Shipping policy
=== Shipping Policy ===
Thank you for shopping with Still Standing! Here's everything you need to know about how your order gets to you.
--- Processing Time ---
Orders are typically processed within 2-5 business days. Each item is made to order, so please allow this production time before shipping.
--- Shipping Rates & Delivery Times ---
Standard Shipping (US): $3.99 — arrives in 5-10 business days after production.
Free Shipping (US): Available on all orders over $50.
International Shipping: Calculated at checkout based on destination. Delivery times vary by country, typically 10-20 business days after production.
--- Order Tracking ---
Once your order ships, you'll receive a confirmation email with tracking information. You can track your package at any time using the link provided.
--- Shipping Delays ---
During peak seasons (holidays, sales events), processing and shipping may take slightly longer. We'll notify you of any significant delays.
--- Incorrect Address ---
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If your package is returned to us due to an incorrect address, we can reship it at your expense.
--- Lost or Stolen Packages ---
If your tracking shows delivered but you haven't received your package, please check with neighbors and your local post office first. If the package is confirmed lost, contact us at buildingonyou@gmail.com within 14 days of the delivery date and we'll help resolve the issue.
--- Contact Us ---
Shipping questions? Email us at buildingonyou@gmail.com